Newcastle Pet Taxi

Pet Transport Newcastle

Choosing the perfect pet transport can be a bit of a headache. You’re after someone who truly understands how crucial your furry mate is to you – and believe us, we get it because we’ve been in those shoes ourselves.

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Our Transport

At Hunter Pet Motel, we will spare no effort to ensure your pet is transported to your new location as safely and comfortably as possible. Our professional staff are able to arrange interstate relocations via air or road. Whether you’re relocating a short distance or from across the country, Hunter Pet Motel can help. We are also have extensive experience working with Defence members on postings and relocations – (APOD does not apply). At Hunter Pet Motel we offer a discount to all serving Defence Personnel via APOD when travelling on holidays or having a break (BRL) on all their pet boarding requirements.

You can relax knowing your pet is in safe hands with the experienced team at Hunter Pet Motel. Check out our range of transport modes. Contact us today for more information. Based in the Hunter Valley, we welcome pets from far and wide, including Newcastle and Port Stephens.

Hunter Pet Motel can help with all of the below:

Road Transport

Local, Country, and Interstate

All pets travelling by road must be fully Vaccinated to the individual state locations, all pets will travel in airport approved travel crates. Pets from NON- Pet families do not share. For longer road transport destinations – overnight accommodation will be included in the transport price.

Air Transport

Interstate Only

At Hunter Pet Motel we book all our pets travelling direct with Virgin, the service that we offer can be door to door or even door to Airport. We do not offer a self-customer lodgement service. At all times your pet will travel in only Airline approved transport crates. Please note that NOT all breeds are able to fly and a list is attached.

Age restrictions apply and all pups between the age of 8-12 weeks must have an Approved Fit to Fly Certificate issued by a Registered Veterinary Surgeon. All pets must be fully vaccinated as per the requirements of the new destination your pet is travelling to – ask your Veterinary Surgeon for more details. Our staff have extensive experience in the pet transport industry – let us take the worry out of your next relocation.

Hunter Pet Motel is industry approved to fly brachcephalic breeds with our partners Virgin Australia.

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Requirements for Interstate Pet Transport

Making sure your pet can join you on your interstate move involves a few key steps. First, we need to check if your furry friend’s breed is cleared for air travel by Australian airline regulations.

Breed restrictions and guidelines

Our team works closely with airlines to make sure all pets travel safely. However, it’s important to remember that some breeds have restrictions when flying on Australian airlines.

These limitations are often due to certain traits of the breed, like size or possible breathing problems during flight. We’re knowledgeable about these rules and can help you choose the right transport crate that gets airline approval for your pet’s breed.

It’s also key to understand age and vaccination requirements for a seamless travel experience. Puppies between 8-12 weeks need a Fit to Fly Certificate from a Registered Veterinary Surgeon, making sure they’re ready for their journey ahead.

Furthermore, all pets must be fully vaccinated according to the health standards of their destination. Our experts offer advice on how to meet these conditions so your pet can enjoy a comfortable and stress-free trip across states with us.

Understanding the significance of your pet’s health and safety during transport is paramount. Strict adherence to age and vaccination criteria for all pets travelling interstate is therefore essential.

  1. Age Requirement: Pets must be at least 8 weeks old before they can begin their air travel adventure. This policy ensures they are physically ready and have started their vaccinations.
  2. Vaccination Requirements: It’s mandatory for all pets to be current with their vaccines before transport. Key vaccinations include those against rabies, distemper, and parvovirus, which are vital in preventing these dangerous diseases from spreading.
  3. Health Documentation: Airlines demand proof that your pet is fit for travel. A veterinary surgeon must issue a health certificate for young animals aged between 8-12 weeks, verifying they’re suitable for air transport. Proof of up-to-date vaccinations is also required to meet both our standards and those of the destination.
  4. Fit to Fly Certification: For younger animals (aged 8-12 weeks), obtaining a Fit to Fly Certificate from a registered veterinary surgeon is obligatory. This document serves as additional confirmation that your young pet is healthy enough for air travel.
  5. Checking Destination Rules: It’s crucial to know the vaccine requirements specific to your pet’s destination as these may differ greatly. Additional vaccinations or health checks might be needed; consulting with a veterinary surgeon will ensure you’re well-prepared with detailed advice.

These measures are put in place not just to follow rules but fundamentally to safeguard the welfare of your cherished pet during their interstate journey.

Ensuring every furry mate has their ‘Fit to fly certificate’ before embarking on a flight is essential. This document plays a key role in confirming a pet’s health and safety during air travel.

It’s issued by a registered veterinary surgeon, reassuring that your cherished animal mate is in perfect health, up to date with all necessary jabs, and ready to take to the skies.

Obtaining this certificate requires a detailed check-up from a vet who specialises in these evaluations. They’ll give your pet a comprehensive examination to guarantee they’re prepared for the journey ahead.

This process doesn’t just adhere to airline rules but also provides you with the comfort of knowing your furry friend will enjoy a comfortable and safe flight.

If the pet does not have a travel container which meets their requirements or is not the right size the pet cannot travel. There are a number of important mandatory conditions that must be followed at all times – these are:

The size of the container is very important to the welfare of all pets being transported by Hunter Pet Motel these guidelines must be followed:

  • All pets must be able to stand with their head up unrestricted by the container; and
  • The pet must be able to turn around freely within the container.
  • Only Airline approved crates are to be used and NO older styles wire containers are acceptable.

Additionally, the container must:

  • Clean – all used crates must be clean.
  • Be in good repair and strong enough to withstand damage and ensure the pet cannot escape;
  • Be made of wood (only for International transport) or a polypropylene material;
  • Two-part rigid plastic containers must have the top and bottom (or side) parts secured by screws or nuts and bolts (not plastic clips).
  • All crates must be securely fitted with a water bowl relevant to the size of the crate
  • Have adequate ventilation;
  • Have escape proof hinges and latches and be adequately locked – NOT plastic clips;
  • All crates must have either mats, plastic flooring or a Wee type pad inside at all times so that no water or excreta can escape;
  • Not exceed a total weight of 65kgs when pet is included inside;
  • Not have any wheels attached;
  • Not be designed to collapse; and
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  • When preparing crates for pet transport, you should always refer to the requirements of Virgin Cargo at
  • Ensuring that restricted breeds are not transported, additionally all transport crates must be clearly fitted with a crate tag that has the following information included:
    • Date,
    • Sender – name and contact Number
    • Receiver – Name and Contact Number
    • No of Items – ie if two crates they should be marked 1 of 2 and 2 of 2
    • Breed of Pet Travelling
    • Flight Details – include both flights if pet is travelling over multiple legs / destinations
    • AWB Empty – ONLY to be used if the crate is being sent empty to a destination in preparation of an upcoming move
    • AWB Number – for the current or active leg

Brachycephalic (Snub Nosed)

The following breeds have been identified, in consultation with industry experts, as higher risk/venerable Brachycephalic (snub nosed) animals requiring specific welfare considerations.

While any dog or cat is susceptible to heat stress, Brachycephalic (snub-nosed / flat-faced) breeds are generally at greater risk of heat stress when compared to dogs and cats with a normal muzzle length.  Abnormal brachycephalic anatomy makes it difficult for these animals to adequately thermo-regulate and oxygenate sometimes even under normal conditions.

Hunter Pet Motel is able to accept these breeds for air transport as per airline regulations – this is to ensure the welfare of Brachycephalic animals during transport. Due to the inherent anatomical features of these animals, additional breeds have been included these include cross breeds with the below animals in these requirements.

These breeds include, but are not limited to the following:

Dog Breeds

Cat Breeds

Additional Breeds

Please note the following dog breeds (including crossbreeds) are prohibited for import into Australia under “The Customs (prohibited imports) Regulations 1956” and will not be accepted for travel:

Domestic/non-domestic hybrids (e.g. dog-wolf crosses) are also prohibited under the “Environment Protection and Biodiversity Conservation Act 1999”.

Pet Transport Services in Newcastle and the Hunter Valley

Newcastle Pet Taxi stands as a beacon of excellence in pet transportation, backed by over two decades of experience in premium cat and dog boarding through our partnership with Hunter Pet Motel. As a family-owned and operated business, we hold the bond between pets and their owners in the highest regard, striving to enhance that connection through our reliable and caring services.

Experience and Expertise

With a legacy of more than 20 years specialising in premium cat and dog boarding, we bring a wealth of experience to pet transportation. Our team comprises expertly trained professionals whose genuine love for animals fuels their passion for providing top-notch care during transit and boarding.

Our Mission

At Newcastle Pet Taxi, our mission is simple yet profound: to ensure that every pet’s journey is as comfortable and stress-free as their time at home. We understand the importance of minimising the anxiety and discomfort that can arise during travel, which is why we go above and beyond to provide a nurturing and secure environment for your furry companions.

Commitment to Excellence

Driven by our dedication to excellence, we continuously strive to raise the bar in pet transportation services. Whether it’s a short trip across town or a long-distance journey interstate, you can trust Newcastle Pet Taxi to prioritise the safety, comfort, and well-being of your beloved pets every step of the way.

A Trusted Partner

As a family-owned business, we take pride in building lasting relationships with our clients based on trust, reliability, and care. When you choose Newcastle Pet Taxi, you’re not just selecting a transportation service – you’re partnering with a team that genuinely cares about the happiness and welfare of your furry family members.

Comfortable and safe travel for your pet

Prioritising the comfort and safety of pets during their travels, each animal is transported in airline-approved crates to ensure they stay secure and relaxed throughout their journey.

The experienced team collaborates closely with medical professionals to meet all health requirements. This includes vaccinations and obtaining fit-to-fly certificates for younger animals, making sure the experience is stress-free for both pets and their owners.

The services go beyond mere transport; there’s a focus on providing comprehensive care that adheres to all regulations set by emergency services telecommunications authority, facilitating a smooth relocation process.

Discover why opting for this service for your pet’s interstate travel needs is a decision that will bring peace of mind.

Compliance with airline regulations

Ensuring your pet’s relocation goes smoothly, strict adherence to the airline regulations set by authorities like the Civil Aviation Safety Authority (CASA) and the Australian Transport Safety Bureau (ATSB) is maintained.

Taking great care in following these guidelines is critical for safety and compliance. The team ensures all pets travel in airline-approved crates, which is a key requirement for air transport.

Staying updated with any changes in interstate air transport licenses and standards is a top priority. This includes keeping informed on breed-specific restrictions, age limitations, and vaccination requirements that might affect your pet’s eligibility to fly.

Count on us to handle all the necessary paperwork and arrangements, ensuring your furry friend meets every regulation for a safe journey across Australian skies.

Book your Pet Taxi Today!

At Newcastle Pet Taxi, we understand that your pets are more than just animals – they’re cherished members of your family. That’s why we’re committed to providing premium pet transportation services that reflect the same level of love, care, and attention they receive at home. With our experienced team, unwavering dedication, and commitment to excellence, you can rest assured that your pets are in good hands every step of the way.

To book directly head to our website or contact us on 02 4938 3710 for more information.

A Reliable & Safe Service

If you have any questions about our pet transport services, don’t hesitate to call us on (02) 4938 3710. To arrange a booking at the kennels or cattery at our pet motel, please fill out our boarding form here.

Based in the Hunter Valley, we welcome pets from far and wide, including Newcastle and Port Stephens.

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